How to edit $knowledge.do page? or Where I can find $knowledge.do page to make some customization?
I want to edit $knowledge.do page? or Where I can find $knowledge.do page to make some customization?Please reply its urgent.
Forum Posts
In flow designer any ofparallel tasks closedincomplete it should closedincomplete ritm
There are two parallel tasks if firstone / second one any of the task get closed incomplete. then ritm should get closed incomplete . I have tried the below . but only for one task it is working fine for another one it is not closing ritm
Work notes automatically added for sysapproval_approver event but not sc_task event
I have created (2) flows with Flow Designer: 1) to query unapproved RITMs from the sysapproval_approver table, and 2) to query unassigned tasks from the sc_task table. For #1, I send notifications to approvers/groups who are late in approving their R...
update set captures action as delete when adding choice
Hi All,I'm creating new Choices(sys_choice) tableTable: Incident Element: UrgencyLabel and Value as well. I'm having trouble with the update set capture the information.It captures as "Action: DELETE".I've attached the screenshot for reference.Someon...
How to create a Label variable that looks in red.
Requirement was to create a label and it should look red in color. Solution : create a Rich text label variable type and enter the text into html field where you can select the color of the text or make it bolder or different font.
Resolved! How to check if an attachment on a record producer is empty or not on Service Portal
Looked here on community, using the following in the on-submit client script should work is what it says: if (this.document.getElementsByClassName('get-attachment').length == 0 ) { alert('kindly attach document.'); return false;} But it seems t...
Resolved! Change number is not displaying in Conflict tab on change form
Hi All,Even though I have added "Change" filed on Personalize list. it is not visible over a list view in conflict tab on change form.It would be a great help if anyone suggest me what was exact cause of this issue.
Flow Designer Application "Access Analyzer" changes in Xanadu version
Hi Everyone, We have recently upgraded to the “Xanadu” version. After the migration, I noticed that when creating a new flow or subflow, the Application field defaults to “Access Analyzer.” While other options are available, the “Global” option is m...
Flow Designer - how to access Catalog Task variables value
Hi , I have a requirement to create a Request using catalog Item when CI status changed (Automatic creation of REQ) , I can use the trigger condition on flow designer to trigger from cmdb table and using Create Request Item action to trigger the cata...
Is there a limit for members of a group who will get a notification?
Hi guys! I just want to ask, if there's a limit for number of users who will get the email notification for the group? We have this group with 25 members, however, when we checked the email logs, only 20 users are getting the email notification. We c...
Error loading the execution details for this flow context
Dear Team, I have created a flow in flow designer for one of the catalog item and when i raise the request then that flow runs but when I click on flow context then it throw bellow error. "There was an error loading the execution details for this flo...
Quick links available for is not capturing in update set for employee center
Hi I am not able to capture Available for of Quick links in ServiceNow in Updateset. I added explicitly to the updateset also. Its capturing only quick links not available for.
How to get the comment that starts with a particular string
Hi all,I have a requirement where I have to get the specific comment from RITM to catalog task that is created after approval.I am handling it from the flow but it is not working as expected. I have to only get the comment that starts a particular s...
How to remove the extra comments in the custom table.
Hi All,I have created a custom table and created some fields including Additional comments and work notes. But it UI is coming like this:How to remove the outlined comments.Thanks,Sam
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