Resolved! Hiding (i) icon in the list view of a table
Hi folks, How to hide (i) icon from the list view of a table, so that one can not open the record by clicking on it. If it is possible please suggest me steps to configure. Thankyou!
Forum Posts
Teams Notifications to assignment groups.
I got a requirement to send teams card notification to all members of assignment group. I have built one custom Teams card and added assignment group in the recipient list. But I can see that no teams cards are getting triggered. Its very simple noti...
Resolved! Question in Catalog Item
Hi Team, I have a question in catalog item , from portal END User submit the catalog item, request will be created right , after some time he need to change the few variable values in same request (note : front end ) He(END USER) can able to do t...
Mismatch in form view drop down and list view drop down
In Application services table, there is a field "substate" with some drop down values.when we click on it in form view there are more values present but when same field is clicked and we open the drop down, it shows less number of values in the choic...
Restrict users to reject a PRB except one group
Hi,Requirement - only users of a particular group should be able to reject a PRB. Script Include - var CheckUserGroup = Class.create(); CheckUserGroup.prototype = { initialize: function() { }, checkMembership: function(userId, groupName) {...
i have an issue with importing XML data into kb_knowledge table
I am new to ServiceNow. So i have a client requirement to import the kb_knowledge .xml data to kb_knowledge table but when ever i have tried to import those data into the table . It is showing that the file format not supported message pop up. @Ankur...
type specification reference qualifier on a record producer variable is hidden in servicenow
Hi, The type specification related list is blank for a variable in record producer. But while checking the XML of the variable we could find the "Validation Regex" in the XML. Also in the variables related list we could find the "Validation Regex". W...
SLAs issue. Resolution SLA is getting cancelled automatically
Hi , I have created 4 response and resolution SLAs. Our stakeholders want both SLAs to start at the same time.Once the response SLA is achieved (when state is active), the resolution SLA is getting cancelled, it should just continue running. Stop co...
Help Text in ADD ROW Variable set button
I need to know where and how the Help text can be added in the Multi row variable set ADD ROW button
Create a Record in flow designer throws up an error
I am trying to look up for an existing customer account using the Salesforce ID provided in the catalog form. If there is an existing customer account, I just update those records with few field values. Whereas, if the customer account is a new accou...
Resolved! CAB Workbench Meeting Notes
Hi, The Meeting Notes on the CAB workbench - is it only the Cab Manager allowed to enter data in the Notes? All other attendees only appear to have read rights to it.Outside of the CAB Workbench, our Chg Manager usually runs the meeting while someone...
How to pass the multiple request body in the flow designer on action to integrate
Hi Team, Can someone please help me on the below question. Requirement: We have a requirement to remove the ansible integration and need to work on the same in ServiceNow integration. I need to pass the multiple request body to the third party in the...
Question on Decision table
Hi Team, I have a question on decision table , shall I use the decision table in catalog item, like : based on the two variable values automatically populate the 3 variable value (note: in service portal ) It is possible or not? Advance thanks,
Approval Process in Catalog Builder
How to add an approval process at the back of a catalog item template in catalog builder?
Related to Change Management
How can we maintain/govern 'Unauthorized Changes'? Pls, share.
