Hello Developers, We have an UI action 'create change' on Demand task table.Each Demand task will have an CHG attached to it.Before closing the Demand Task, The attached CHG must be closed.I have wrote a below BR but does not seem working. Can you pl...
var jsonstr = '{"items":[{"sys_id":"8526043597943590335b76c11153af61","variables":{"requested_for_s_manager":"","cost_center":"","opened_by":"0c79dc3997122d10b3adfbbe2153af34","requested_for":"0c79dc3997122d10b3adfbbe2153af34","location":"0327dc7c979...
Team , We have a Catalog in catalog we have a variable called Physical Office Location, That variable refers to cmn_location table , and when we have created couple of locations That location is not showing under the Variable (Physical Office Locati...
Hi,I have a user called "xyz" and that user added in to the one group "abc".When xyz users login, this abc group needs to be redirected to the ESC portal.Can anyone please help on this, It will be useful.Thanks!
State fieldDescription: Parent Assignee can write state while activeCondition: Active = true AND (user is in parent records “assigned to” field OR User is a member of the parent records “assigned group”)Work Notes field fieldDescription: Parent Assig...
Hi,In ATF I am getting a Warning message please help me out can I fix it. Any possibility to fix this or may i know the reason why it is happening?
Hello All, Our client has Azure SSO and is using User Provisioning via SSO. They now want to develop a Scripted REST API in ServiceNow which external vendors will use. But for authentication, they want to use a Service Account created in the Azure AD...
Hello , I have some tables in servicenow the data from JDBC , we have already created mappings and connection with JDBC and everyday a scheduled job runs and gets the database data . My requirement is I have enabled use last run time on the datasour...
I want to load the user name of a reference variable into the another variable it_director_business_app (user selected from sys_user table)it_director (to be used to send an notification) function onChange(control, oldValue, newValue, isLoading) { ...
I have a report that shows open requests on a custom table. It's a bar chart, grouped by Aging Category, and sorted on that same field (a-z). The values are 0-8, labels are plain English. I would expect, based upon everything I've found to date in th...
I am unable to view the email body of a notification . Email body showing message "Insufficient rights to read the email body "Can someone provide a solution for this issue ?
We have a reporting requirement where we were asked to show catalog variables in a report under service operations workspace. We explored Data visualizations, simple list views, which is not allowing to display variables in the report columns. Please...
Hi, In the incident list view, we have a custom 'Response' button. When we select records from the list view and click the 'Response' button, the records get updated. I would like to test this functionality using ATF. Is it possible to perform this t...
When I am checking in REST API Explorer/Postman, it's giving response in binary. (function process( /*RESTAPIRequest*/ request, /*RESTAPIResponse*/ response) { var attachmentid = request.pathParams.attachmentId; var caseid = request.pathParam...