How to Refresh Service Operations Workspace Homepage

[augusto_merli]

Hello Guys,

In the Service Desk Landing Page there are some donuts indicators and when you click in them some cards below are updated / refreshed. I found a property to automatic refresh the donuts indicators but the list / cards below are only refresh if the user click in the indicators. Is there anyway to automatic refresh the list when the indicators are refreshed?

I'm talking about this page instance.service-now.com/now/sow/home

[Stacy]

Same here trying to get it to refresh if something gets assigned to them while they are on the landing page.  I do see the donut change if for instance they assign something to someone else their number will go down but not if someone else assigns something to them.  Would love to know if anyone finds this solution.

[Anupriya23]

I am looking for the same. Did anybody found any solution for this?

[MS25]

OOB there is no option for live refresh but you can enable this OOB property to true which will tell user to click refresh if there are any new updates

Enable the list refresh prompt

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