How to remove an entry from Activity log?

[antonymirza]

How to remove an entry from Activity log?

[Slava Savitsky]

What do you actually mean by "activity log"? If you are referring to the Activity Formatter, it is simply rendering the history in an easy-to-read form.

Regards,
Slava

[antonymirza]

My apologize for late response...

Just take an example of any task in ServiceNow and if we see Activity field, it captures the various updates on various dates. If I need to remove one of update from those values, how to do that.

I hope it is elaborated better this time...

[Slava Savitsky]

All updates for audited tables are captured in "sys_audit" table. This information can then be viewed in record history. Activity formatter that you are referring to is merely another representation of the same data. An administrator can configure the list of fields updates to which are displayed in the activity formatter. Is this what you are trying to achieve?

[antonymirza]

Please check the screenshot.

Whatever I entered in work notes and save is updated in Activity field.

I need to delete one of highlighted (red) entries in Activity field.