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Update field with value which is adding in related list

There is custom field on sys_user table u_skill which is used to display skills. There is related list under user table which sys_user_has_skill . I trying to add the skill from related list and want that to display in u_skill field but I am getting ...

variable information not populating

Hi All, My requirement is i need to bring all the variable information that user selected into description field with comma seperated values. Ex. let us assume in a catalog item there is variable A ,  Variable B and variable C. while submitting the r...

variables not visible to a user.

Variables on the sc_task is not visible to a user.This happens only on one catalog item. also only when the created by user is the requestor.So far, we have identified only one user impacted like this.

sharley by Tera Contributor
  • 182 Views
  • 1 replies
  • 0 helpfuls

Approval History Not Showing Impersonation / Delegation Details

Hi everyone, I have a requirement to display impersonation and delegation details in the approval history. Based on this explanation, it should be possible by setting the following system properties to true:com.glide.hub.flow.approval.show_impersonat...

ZelalK by Tera Contributor
  • 147 Views
  • 1 replies
  • 0 helpfuls

When trying to change the group user receving error

Hi Team, I have user, user is trying to change the group on incident form, receiving below error.   User has updated the work notes as well, still receiving same errorUser is having itil role.  it is working previously. All of the other team members ...

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hiding annotation

I am using this script to hide annotation but not working. I have the annotation id set and get the alert printed but it doesnt hide. Any ideas on how to fix this?function onLoad() {    // Check if it's a new record    if (g_form.isNewRecord()) {    ...

samadam by Kilo Sage
  • 367 Views
  • 4 replies
  • 0 helpfuls

on click of button email CC and To will be populate

Hi Team,In incident form I have created one button called Email when ever user clicks on that button email window will pop up in that email window I want to add CC as caller id. and TO as Abletuter's id. kindly let me know how to do it. and it is pos...

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keval3 by Tera Contributor
  • 442 Views
  • 2 replies
  • 0 helpfuls

SOW remove Compose Email

Hello everyone,In the Service Operation Workspace, I’d like to remove the email-sending functionality from the Compose box. Does anyone know how to proceed with this in the Vancouver version?Thanks, and have a great day! Thomas