How to remove and add certain fields in Agile board?

Sudeepta
Tera Contributor

I need to remove acceptance criteria from the Agile board, where do I need to go? 

https://<instance>.service-now.com/$agile_board.do

 

agile.png

3 REPLIES 3

Hemanth M1
Giga Sage
Giga Sage

Hi @Sudeepta ,

 

Go to story form in the native UI > switch to vtb view (if exist) if not

1)Create a View with the Name "vtb"

2)Add/remove fields you need

HemanthM1_0-1687529147065.pngHemanthM1_1-1687529220503.png

 

Mark correct if this helps.

 

Thank you,

Hemanth

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

Hi Hemanth,

Thanks for sharing your input. However, some of the fields are not there in right side selection but they are coming in the VTB view. How can I fix this part?

 

Sudeepta_0-1687879409961.png

2nd ss of agile board.png

 

Hi @Sudeepta,

 

Some of the fields are hardcoded within the card and we can't change.(ex: number, Short description, Assigned to and Updated by)

Change the view name from VTB to lower case >> "vtb"

reference: 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0686203

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0818905  

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025