How to remove and add certain fields in Agile board?

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06-23-2023 04:13 AM
I need to remove acceptance criteria from the Agile board, where do I need to go?
https://<instance>.service-now.com/$agile_board.do

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06-23-2023 07:07 AM - edited 07-03-2023 02:01 AM
Hi @Sudeepta ,
Go to story form in the native UI > switch to vtb view (if exist) if not
1)Create a View with the Name "vtb"
2)Add/remove fields you need
Mark correct if this helps.
Thank you,
Hemanth
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

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06-27-2023 08:28 AM
Hi Hemanth,
Thanks for sharing your input. However, some of the fields are not there in right side selection but they are coming in the VTB view. How can I fix this part?

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07-03-2023 02:00 AM
Hi @Sudeepta,
Some of the fields are hardcoded within the card and we can't change.(ex: number, Short description, Assigned to and Updated by)
Change the view name from VTB to lower case >> "vtb"
reference:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0686203
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0818905
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025