How to remove 'Number of rows removed from this list' message by writing query business rule on Knowledge Article table table.?

Musab Rasheed
Tera Sage
Tera Sage

Hello,

Customer wants us to remove 'Number of rows removed from this list' message from Knowledge article table hence I read somewhere that we have to write query business rule, I tried writing one sample query business rule but that message is not going, Can someone please help me with that.

Regards,

Musab

Please hit like and mark my response as correct if that helps
Regards,
Musab
1 ACCEPTED SOLUTION

Musab Rasheed
Tera Sage
Tera Sage

This is done successfully with query BR.

 

(function executeRule(current, previous) {
  var allowedIds = [];

  var kb = new GlideRecord('kb_knowledge');

  kb.query();

  while (kb.next()) {
    if (kb.canRead()) {
      allowedIds.push(kb.getUniqueValue());
    }
  }

  current.addEncodedQuery('sys_idIN' + allowedIds);
})(current, previous);
Please hit like and mark my response as correct if that helps
Regards,
Musab

View solution in original post

7 REPLIES 7

Musab Rasheed
Tera Sage
Tera Sage

Any help would be really appreciated.

Please hit like and mark my response as correct if that helps
Regards,
Musab

Musab Rasheed
Tera Sage
Tera Sage

This is done successfully with query BR.

 

(function executeRule(current, previous) {
  var allowedIds = [];

  var kb = new GlideRecord('kb_knowledge');

  kb.query();

  while (kb.next()) {
    if (kb.canRead()) {
      allowedIds.push(kb.getUniqueValue());
    }
  }

  current.addEncodedQuery('sys_idIN' + allowedIds);
})(current, previous);
Please hit like and mark my response as correct if that helps
Regards,
Musab

Great response ! it helps me a lot , thnks