How to remove Request automatically approved for total price <= $1000 from Reqeust

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AkashL722774083
Tera Contributor

‎08-08-2025 03:00 AM

Whenever I create a new request for service catalog automatically it's updating the work notes . Is there a way to deactivate this.  I have already tried deactivating a rule under system policy but it's not working. 

AkashL722774083_0-1754647166745.png

 

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Dr Atul G- LNG
Tera Patron
In response to AkashL722774083

‎08-08-2025 03:33 AM

Hi @AkashL722774083 

You need to open the WF in the workflow editor:

 

DrAtulGLNG_0-1754649107013.png

 

Check out the workflow

then open Auto approve activity

and delete the set value

DrAtulGLNG_1-1754649179807.png

 

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Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
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AkashL722774083
Tera Contributor
In response to Nehal Dhuri

‎08-08-2025 05:48 AM

Thanks Nehal

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