How to remove Request automatically approved for total price <= $1000 from Reqeust

AkashL722774083 · ‎08-08-2025

Whenever I create a new request for service catalog automatically it's updating the work notes . Is there a way to deactivate this. I have already tried deactivating a rule under system policy but it's not working.

Dr Atul G- LNG · ‎08-08-2025

Hi @AkashL722774083

You need to open the WF in the workflow editor:

Check out the workflow

then open Auto approve activity

and delete the set value

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

View solution in original post

AkashL722774083 · ‎08-08-2025

Thanks Nehal