How to remove the reassigned card from Service operation workspace

[Debasis Pati]

Hello All,


How i can remove the Reassign card from service operation workspace?

@Ankur Bawiskar any idea on this?

[Tanushree Maiti]

Please refer this links, see if it helps you:

https://www.servicenow.com/community/incident-management-sow-forum/update-assigned-assets-card-in-so....

https://www.servicenow.com/community/developer-forum/how-to-remove-preapproved-change-cards-from-ser...

[Ankur Bawiskar]

@Debasis Pati 

reassign button?

OR
the card itself

[Debasis Pati]

Hello @Ankur Bawiskar ,
This is on incident the card it self with the button i want to remove that block so the fulfillers do not have option we do not need this actually

[Ankur Bawiskar]

@Debasis Pati 

then possibly you will have to make duplicate of the Record variant and then remove it completely

Ensure your new variant works only for incident table

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