Update Assigned Assets card in SOW

[RobertB61064003]

Hey, 

Has anyone update the fields displayed on the preview cards for Assigned assets in SOW? And can share how on earth it's done please? See screenshot below, I want to include 'Asset function' from the alm_asset table. 

This isn't done via how I would expect (a view), or at least I can't find the view. 

The preview also contains CMDB data, so checked there also, nothing, I'm running out of hair to scratch out. 

Cheers

Rob

[Anurag Tripathi]

Hi Rob,

See if this helps: Configure Agent assist cards

[RobertB61064003]

Thanks, but not related to by conundrum 

[MitchellL · Accepted solution]

Hi @RobertB61064003,

In short, the labels and values are coming from a data broker named 'Get Caller Records' pulling data from alm_asset.

For more details on configuration:

Access the card component by going into UIB > SOW - Sidebar tabs top page collection >  Record Information SNC (/now/builder/ui/pc/728ec88c43fa2110f20fff53e9b8f278), find the 'Caller Records Viewport' viewport in the component sidebar and open the 'Caller Records Default' subpage.

From here, the repeater named 'Repeater 1' is responsible for presenting asset cards filled out by the sources in the data array.  The source for this data is the Get Caller Records data broker defined in the Record Information page (2 pages back in your browser) but it is also inherited by the Caller Records Default sub-page where the repeater is defined. 

You can inspect this data broker here to see which tables (including alm_asset), filters and columns are being queried:

/now/nav/ui/classic/params/target/sys_ux_data_broker_transform.do%3Fsys_id%3D83d35524439882108ade1febb7b8f24f

Including the asset function column is just a matter of adding that into the data broker similar to the other fields being queried.

Hope this helps.

- Mitch

[RobertB61064003]

Thanks Mitch!, 

I was close! But had landed on the wrong Data Broker. 

Much appreciated

Rob