How to Render Custom HTML in Workspace Modal

[PradeepReddyA]

I’m working in UI Builder (Next Experience) and need to display some custom HTML content inside a popup or modal.

In the classic UI, this was typically handled using GlideModal and UI Pages, but I’m looking for an approach that works well within Workspace.

What are the available options to render HTML content inside a popup in Workspace? Is there a recommended way to achieve this without relying on traditional methods?

Thanks in advance!

[iftekhar_mirza]

Hi @PradeepReddyA ,

This can be achieved in UI Builder without using GlideModal or UI Pages.

In the Next Experience, you can use UI Builder’s popup configurations and components to display HTML content in a more modern and low-code way.

I’ve shared a detailed step-by-step approach here:

Low-Code HTML Popup in ServiceNow Using UI Builder Instead of GlideModal 
Refer this article for the complete solution

Please mark my answer as helpful/correct if it resolves your query.

Regards,

Iftekhar

[Ankur Bawiskar]

@PradeepReddyA 

within declarative action you can use g_modal API

g_modal.showFrame() and then render a UI page

https://snpro.dev/2023/11/20/workspace-modals-working-with-ui-pages/

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Ankur Bawiskar]

https://snpro.dev/2023/11/20/workspace-modals-working-with-ui-pages/

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Tanushree Maiti]

Hi @PradeepReddyA 

Steps are given in this KB Article: KB2434914 Opening a Modal UI Page Inside UI Builder 

Low-Code HTML Popup in ServiceNow Using UI Builder Instead of GlideModal