How to report on incidents opened by a particular group?

[Dave Moulds]

This question was asked in previous releases when you could reference a javascript business rule to filter your results, but has since become unavailable with newer releases.  

We are using Kingston.

So, how would one generate a list of incidents that was opened by a particular group without explicitly identifying all the group members in the filter?  eg. "Opened by" is groupMember of "Service Desk"

Thoughts? 

[Jerel]

With this solution, when members leave the group you will lose visibility of incidents created by them. If this matters in your situation the group needs to be captured when the record is created. One solution would be to store the group of the creator with the incident. I am totally new to this software so I can't provide an exact solution, but surely in a product as complex as this there is a field that could be used. 

[Kajal Goti]

Hello !!

you can apply filter condition as per your  requirement

i applied condition here create report on incident table which generate report for incident opened by Group(Starbucks)

PFA

Please Mark Correct and Helpful if you find help.

[Kev S]

Hi. I have a similar requirement and it seems your solution doesn't involve scripting, etc.

Just inquiring what actual steps did you take to get the Group Name?

Thanks