Resolved! Workflow Wait for condition is not working
i created to Wait for condition wait 4 task state change to Completed. but it is not working. Not able to find the issue. anyone can suggest ?
Forum Posts
Bulk changes to CI
I am looking to use the Bulk CI changes feature but I am unsure how the Proposed Change fields are supposed to be added to the change form. Within the ServiceNow documentation it refers to how to configure CI changes and gives an example of how Pro...
Auto Capitalize Text
We have a requirement to auto capitalize text entered by IT staff when submitting a catalog item. We use integration hub and are using it to create AD groups from submission of a catalog item but to keep our standard of Active Directory we need the t...
How to use onChange Catalog Client script on MRVS variables so that I can add the values of the rows to show the result in another variable of the form?
Please let me know if the code is correct?
Resolved! Change Request unable to be moved to review until all tasks associated are closed.
Trying to make a change unable to be moved from implement to review unless all tasks are closed. I created a Dictionary override on the state so the state field is read only. This allows only the UI action to be used to progress the change. Im stuck ...
Resolved! How to count the number of RITM records tagged to a request
Hi Team, I have a requirement, when the items are ordered using cart functionality single request is created with multiple RITM records in such case I need to clear the 'Requested for' on request level. Is there any way i can count the number of RIT...
how to populate caller and email ID with using client script ?
i want to populate caller and email with using client script only ?
REST API to get all ticket information
how to get the product information about ticket management through REST API and Amazon SDK and GraphQL to get create/update/delete ticket information.
Resolved! How to restrict only ITIL user to edit filter condition ?
How to restrict only ITIL user to edit filter condition ? Incident form in Related list under on specific related list where ITIL user can edit the filter but for those filter condition should be Read only for ITIL role then others
Resolved! Attachment must accept only excel document
Default Attachment must accept only excel document, if other is selected then it should show pop-up message.
Resolved! Change Request Approval Groups
Is there a way of allowing only certain groups to be Approval Groups for Change Such as - Change for Operations, Change for Infrastructure etc Many thanks
Resolved! Hide/Show UI action on the basis of child task
Hi All, I have a Button on the Change Request form named "Mark Complete". I want that button only to be visible when all the Change Task (Child Task) of the same change request are close. Please help with the code where to write and what to write. T...
Resolved! Can the changes directly apply to the workflow without publishing to again?
I had a requirement to make some modification in the existing workflow. By directly amending the workflow activities in the flow, Does the desired changes will capture in the updateset or do I need to republish again with the new version to get them ...
Assignment Groups Missing in Group Hierarchy in Incident Form
Hi Team, I am having an issue with the group hierarchy on incident form. we have a lookup field for assignment group on incident form. In that field group hierarchy some groups are missing. But when I search them manually they are showing up. Is ther...
Need to enable data labels in reports
Hi Experts, Please refer the image. I need the percentage and count both to be reflected as data label without keeping the cursor on the bar graph. Can anyone please suggest a solution to this. . Regards,Sofiya
