i am developing a custom application on my PDI and have created a record producer to use on the service catalog. However, each time a user makes the request, i get an error message 'Requested record not found' . Adding the custom role to the user see...
Hi Community, I need help in filtering the records , which does not starts with in addQuery() method. How can we achieve this? Any help would be greatly appreciated. Thanks, Pihu
Hi Experts, How to use if condition of following script in flow designer. gs.getuser().ismemberof('current.cmdb_ci.support_group') Regards Rajveer
Hi All, I just noticed the below code in one of the Relationships. Can you please explain "SubQuery" ? current.addEncodedQuery("SUBQUERYsys_id,document_id,interaction_related_record^interaction=" + parent.sys_id + "^ENDSUBQUERY"); Applies to Table...
I know this is possible, but I can't figure out how to make it work. What tags can I manipulate to combine multiple XML exports so I only have to import one file. For example, if create a role and a group, then assign the role to the group, then assi...
We want Standard Changes to just be used by internal users and since the portal requires a two step process where you create and then go look for the change, it is considered inefficient. We would like to have the Template Management and Standard Cha...
Hi All, I have written an onLoad() Catalog Client Script where I used GlideAjax which is calling a script include. Script Include has the simple glide record query where it fetches a date time field value based on the query result. When I execute the...
I have two OOB tables: cmdb_ci_service and cmdb_rel_ciI have two variables on the catalog item form:1) App ( lookup select box ) variable with cmdb_ci_service table reference. 2) server ( lookup select box ) variable with cmdb_rel_ci table reference ...
Hello, I have a child Table named Child-1 which extends to table "parent-1" The "parent-1" table extends to "Parent-2". I have a field "stage"(type: choice) on parent-2 table which will eventually inherited to child-1 table. Now I have to add choice ...
Hi, How to make textarea and select box mandatory in UI page on click of a button in the same UI page? can anyone help me with this ? Thanks
Hi All, i am creating a catalog item in that I have a select box as Impact with choices as Level 1, Level 2, and Level 3 if level 1 is selected i need a text to be displayed similarly for level 2 and level 3 but the texts are different. how do I do t...
Hi, Is it possible to create a custom approval notification based on the service catalog item? Ex: The workflow for the catalog item XXXX Form includes an approval. When the approval is generated, I want to include the fields in the catalog item...
Hi Folks, The below code is written in business rule,what the below highlighted code will do and what exactly this gs.getSession().getClientData('dontcopy') == 'true') means in BR. Because of this sometimes comments are not copying to SC_task. if(gs...
Hi Experts , Need your opinion regarding the plugin activation , if plguin is activated by mistake in prod how to deactivate it..
What is the relationship between Incident & Problem & Change management? My Scenario: 1) What is the relationship Incident & Problem? 2)What is the relationship Problem & Change ? 3)What is the relationship Incident & Change management? Thanks