How to Report on tickets that my team have reassigned to another group.

[dlp]

I am trying to run a report on tickets that my team has reassigned to another team.  I have tried the updated by but that does not seem to work.  These would be tickets that come in to my teams queue but they investigate and find they need to reassign to another team.  I cannot do opened by as the tickets are created either through email that opens a ticket in ServiceNow or our Self Service queue.  So the opened by would be the user. 

[Allen Andreas]

Hi,

I believe this link will help you. You need to look at metrics or the sys_history_line table (more difficult):

https://community.servicenow.com/community?id=community_question&sys_id=8b6c47a5db9cdbc01dcaf3231f96...