how to restrict all the users so that they can not remove filter conditions by clicking on > symbol on header menu?

Snow Guest
Tera Contributor

Regarding filters

10 REPLIES 10

Aman Kumar S
Kilo Patron

Please follow below SN docs link:
https://docs.servicenow.com/en-US/bundle/sandiego-platform-administration/page/administer/list-administration/task/t_RestrictBreadcrmbsWFixedQueries.html

 

Feel free to drop thumbs up, if this works

Best Regards
Aman Kumar

as per your mentioned article i cant go for All incidents. But

my requirement is suppose if we click on resolved module under Incident all the resolved incidents will appear in list and filter condition will be applied automatically but here i can able to remove state=resolved conditions but i should not how should i can do this requirement?find_real_file.png

sonali panda1
Kilo Sage
Hi You can achieve this with Fixed query. The argument for this fixed query is written as &sysparm_fixed_query=active=true. You can click on the pencil icon of the module. And in the url parameters add a fixed query.

as per your mentioned article i cant go for All incidents. But

my requirement is..... suppose if we click on resolved module under Incident all the resolved incidents will appear in list and filter condition will be applied automatically. But here i can able to remove state=resolved condition but i should make it no one how should .....how to do this requirement?