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Resolved! JavaScript - How can I covert bytes to mega bytes?

I am trying the below code to convert bytes to mb but script returning output in GB. var bytes = 68718940160; function readableBytes(bytes) { var i = Math.floor(Math.log(bytes) / Math.log(1024)), sizes = ['B', 'KB', 'MB', 'GB', 'TB', 'PB', 'EB', 'ZB'...

Paul125 by Kilo Guru
  • 10452 Views
  • 4 replies
  • 3 helpfuls

Licenses assigned to inactive users

Hi, if a ITIL licenses is assigned to a user. and later if that user is made inactive. does servicenow counts the ITIL license for the inactive users as utilized or it is nullified.

Umesh Jawale by Kilo Contributor
  • 3453 Views
  • 2 replies
  • 5 helpfuls

Workflow Not Getting Attached RITM For Any Catalog Item

Hi All, I have an issue where my workflow is not getting attached to my RITM. On further investigation, I could find out that this is not happening for just one catalog item but for every catalog item. I also went ahead and checked my Request. There ...

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Record Producer and Orderguide

What is the exact difference between Record Producer and Orderguide? explain briefly  Thank you

vinu2 by Giga Contributor
  • 4695 Views
  • 2 replies
  • 3 helpfuls

Resolved! Display help text conditionally in service portal

Hi, I need to expand (alternatively display) the help text on variable A, when variable A has value X, and preferably also revert back when not true. I found this article: https://community.servicenow.com/community?id=community_question&sys_id=7a24c3...

Resolved! Unable to view task variables in Agent Workspace

We've recently been upgrade to Madrid, and I'm wanting to make full use of the Agent Workspace. I've got all the basics set up so we can see our incidents, requests, changes and problems, and can update them and create new ones. The issue I'm facing ...

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StewartF by Tera Expert
  • 4067 Views
  • 4 replies
  • 3 helpfuls

Resolved! how to include user registration feature in my service portal

i have created my own portal how can i add user registration feature into my portal ? the data should get stored in to the out of the box user table (sys_user) .  after  registration the user should be able to login in the portal  using userid and pa...

AbdulRahim by Tera Contributor
  • 3282 Views
  • 12 replies
  • 6 helpfuls

Resolved! Banner Image is not displaying as expected.

Banner Image is not displaying as expected.   Steps Followed : Navigated to System UI > Images and click New.Enter a Name for your imageClick the Click to add link in the Image field, and select and uploaded the image.In the System Properties --> Syt...

SrinivasPkl by Tera Contributor
  • 3033 Views
  • 2 replies
  • 2 helpfuls

Resolved! Export your reports to Excel format

I'd like to have some of these export in Excel as we like the charts and graphs but need to add something else to them or change a number/manipulate data.

Suppi by Kilo Contributor
  • 5640 Views
  • 2 replies
  • 0 helpfuls

Query execution was interrupted

After the upgrade to Helsinki, users are reporting about the error message " Query execution was interrupted" appearing (during normal list view/submit actions). This appears sporadically, and not for any particular roles/groups/tables.On checking th...

karthik73 by Mega Guru
  • 3691 Views
  • 9 replies
  • 1 helpfuls