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Resolved! Set Variable via Catalog Client Script

Hi all,I am trying to set a variable base on the answers to other variable e.g. If variable question1 = Yes then set question2 to Yesany anyone offer assistance

au55iebum by Kilo Contributor
  • 15623 Views
  • 3 replies
  • 6 helpfuls

Not all roles from parent group are inherited

Hello everyone, I have an issue related to inherited roles. Actually, I have, let's say, 5 children groups (A, B, C, D, E). And I have created one parent group with 15 roles, let's call it group 1.  Then I would like that these 5 groups have the same...

Ravel by Kilo Contributor
  • 2786 Views
  • 3 replies
  • 0 helpfuls

Resolved! How to make a business rule run retroactively?

I created a business rule to updated a created by username. It is very simple but only runs on update and created. Is there away to make it go back an update all cases? Thanks!  

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Brandon8 by Kilo Expert
  • 1806 Views
  • 8 replies
  • 3 helpfuls

How chane color of percent complete field ?

Good day everyone, How to change percent complete field type depending upon the condition. If Required SLA is greater then Total achieved then Total achieved field's progress bar should be Red and Not Blue else It should be Green. Thanks Kevin

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Resolved! Override font size of text in portal from 14 to 16

Hi All, I am trying to change the font size on all text in the body widgets from 14 to 16 how can i do that? I tried adding css as below but the size is defaulting 18 for some reason. Any help on this is appreciated. body { font-size: 16px;}

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Harsha M by Giga Contributor
  • 2932 Views
  • 9 replies
  • 5 helpfuls

Resolved! How to make variables in task view editable?

Hi, i created a few variables for my catalog item which is supposed to be visible only in fulfiller view under a task. A fulfiller assigned to the request can fill up the variables when the task is assigned to them. However, when I test it out, i can...

lisaO by Giga Contributor
  • 2827 Views
  • 6 replies
  • 2 helpfuls

Login Report (SSO / SNow)

Does anybody know how I can produce a report on who is logging into ServiceNow using a standard username and password, and those who are logging in via Okta SSO?Thank you.

johnpeckcvc by Giga Contributor
  • 2832 Views
  • 5 replies
  • 0 helpfuls

Resolved! Set a default date as 5 business days opposed to 5 days.

I currently have a date variable with a default value set for 5 days past the day the request is submitted. However, we would like to set this as 5 business days to not include weekends. Is this possible? Below is the script we are currently using fo...

Marc43 by Kilo Expert
  • 1723 Views
  • 5 replies
  • 0 helpfuls

Resolved! Trigger a notification 3 days before the Planned End Date?

I am working on a scheduled job which send notification based on a 'Planned Start Date' field and it sends out notification 3 days before the date mentioned in the field. I am doing the below filter to use it in the scheduled job as encoded query but...

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Rick54 by Tera Expert
  • 2764 Views
  • 7 replies
  • 2 helpfuls

Resolved! Importing a CSV with | (Pipe Delimiter) into a custom table

I am trying to import a csv file that is a |  delimiter file but it is not showing up in the transform map correctly.   1. I went to System Import Sets > Data Sources 2. Added the CSV file and change the delimiter to | 3. Added the IST i created  4. ...

mattrom1 by Giga Expert
  • 1952 Views
  • 2 replies
  • 0 helpfuls