I want to highlight the Incident.Number field when the Incident's SLA breach time is within the next business day. I'm thinking I should be able to appliy a Field Style based on the current Task_SLA Business Time Left being less than a specified num...
can someone advice me how I can achive this? I got a form with several read only fields but i want to make use of the reference Icon. Is there a way to get this done? regards Christian
Hello, In the service portal, it only shows the stage of approval for a request. Is it possible to add the name of approver who is waiting approval from ? Regards, Gary Chan
Dear Experts, Is it possible to convert a voicemail to servicenow incident. Thanks Anil
What is the difference between Param1 & Param2? I think both are used to store email recipients and passed to the event for triggering the notification. We can use Param1 everytime but when is Param2 is used? Why do we have 2 parameters for notificat...
Recently i had moved a templates from one environment to another and when i create a new standard change, the values from template are not getting populated. The templates were captured in an update set -Many Thanks, Jayanth
how to import the MS Access database data into servicenow? Can you please explain in detailed
Hi All, I have a integer field in staging table and i need convert it into date and time field after that i need to put that value in change form. So how can I convert integer field into date and time field in SNOW ? Any suggestions. Regards, Heman...
I want to setup an automatic recurring i.e. scheduled Incident which is assigned to System Owners and prompts them to do a maintenance task. Once they have completed the task they will be able to mark the incident as solved. Note: I would not classif...
I installed the "Procurement" plugin in our ServiceNow instance and was trying to understand the overall flow. I came across two UI action named "Source Request" which are of same name and the conditions provided for both the cases are same. Can anyo...
I'm looking to assign the tasks for a Catalog item based on what information is submitted via the portal. For example if a location select box is on the Catalog item with East Coast, West Coast and Central, I would like the Catalog task on the RITM t...
what are the benefits of ui policy over client script or vice versa?which one is more beneficial?please explain in simple ways because i m kinda new to servicenow.. thanks in advance for ur advice!!!!!!!!!!!
May i know what is the difference between email.origemail and email. from inbound actions?
Hello We are on Jakarta. For example, I need to filter some assignment groups that starts with the name "ABCDE". How do I pass this variable into URL? What syntax I can use? Please advise. Thanks, Rajan https://xxx.service-now.com/api/now/table/cha...
I have a WebServers CI table that holds more than 1500+ CI records. Is there any possible way where I can check the existing Incident, Change, Task tickets related to each CI rather than going into each CI's related list to confirm. Like script or so...
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