How to restrict catalog item for the Role admin

Servicenow de11
Tera Contributor

Hello,

I have a requirement that restrict admins for one catalog item.

In the catalog item i have given 'NOT AVAILABLE FOR' user criteria to admin role but its not working attached screenshot

can anyone help how to achieve this requirement

 

Thanks in advance

1 ACCEPTED SOLUTION

@Servicenow de11 it works same as admin override in ACLs, which means if admin does not satisfy the conditions given in user criteria it will not get access to that item.


Please mark the answer correct/helpful accordingly.


Raghav
MVP 2023

View solution in original post

10 REPLIES 10

@Servicenow de11 it works same as admin override in ACLs, which means if admin does not satisfy the conditions given in user criteria it will not get access to that item.


Please mark the answer correct/helpful accordingly.


Raghav
MVP 2023