How to retire Configuration Item using Flow Designer

[Samiksha2]

Hi All,

I have created a catalog item where there is a field - Select CIs(List collector- cmdb_ci table).

When user select the CI/CIs then it will ask for approval and then the operational status of the selected CIs will set as Retired. 

I created a Flow Designer,

after approver approves it will go to the Look up records 

sys id will be the list collector value

then i am added for each loop .

But flow is not going inside for each loop.

Please help in this.

Thanks,
Sam

[Mark Manders]

Did you check the output of step 5? Are there results to update? What is step 6? What is the result there? Looking at what you do provide, it seems like there is an if in step 6 that doesn't return anything.

Check the executions what the input and output of the steps are. We are missing information to help and can only point you to where to look.

[Samiksha2]

Hi @Mark Manders ,

In the look up records im getting sys id of the selected CIs.

Thanks,
Sam

[Mark Manders]

OK. And my other questions? What is step 6, what are your results? What do the flow executions say? 

If you are returning sys_id's while you were looking for CI's in your step 5, there may be something wrong there, but you aren't sharing enough information to check on that.

[Samiksha2]

Hi @Mark Manders ,

Here is my Flow designer.

But the flow is not moving to For each loop.

Thanks,

Sam