How to search values from cmdb_ci table

DIVI_IT
Tera Contributor

Hi, 
I want to search records from table cmdb_ci and cmdb_ci_computer by name for example.

Unfortunately it's not working after all of my ideas.

 

Maybe someone know about how to achieve this 🙂  

 

DIVI_IT_0-1708596847077.pngDIVI_IT_1-1708596857234.png

 

view form table perspective: 

DIVI_IT_2-1708596910274.png

I'm working right now on personal instance to test it.

 

let me know to figure it out! 🙂

1 ACCEPTED SOLUTION

Sorry, my bad. If you want to search via Global Search , then you need to update the Global Search sources 

 

https://docs.servicenow.com/bundle/washingtondc-platform-administration/page/administer/search-admin....

 

https://docs.servicenow.com/bundle/washingtondc-platform-administration/page/administer/search-admin...

 

OOTB

 

AGLearnNGrow_0-1708597646701.png

 

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5 REPLIES 5

AndersBGS
Tera Patron
Tera Patron

Hi  @DIVI_IT ,

 

You can't search the CI from the global search menu, but instead need to go to the list view of the cmdb_ci table to search the name.

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
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