How to select the choices/options from multiple choices on popup window in ATF
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
yesterday
How to select the choices/options from multiple choices on popup window in ATF from below img after clicking the Risk assessment button on change form? Even I have tried with click component (Custom UI)(used component as input group<field set>, Radio button group <td>) then ATF steps are passing but no option is selected from choices. can anyone suggest or provide solution?
- Labels:
-
Change Management
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
4 hours ago
Hi you can try to Use UI Action Wait + Set Field Values
If timing is the issue:
Click a Button → "Risk Assessment"
Wait for UI Action → Wait 2-3 seconds for popup to fully load
Set Field Values → Select your choices
Click a Button → "Submit" or "OK" on the popup
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 hours ago
you will have to use Custom UI step for this.
But unless that HTML component is not retrieved you can't click.
It's not always guaranteed that Custom UI steps work.
So you may or may not be able to test this with ATF
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 hours ago
Hi , we don't have timeout field/option on click UI Action (for Risk Assessment) and also to set field values it will not open as Form/table, so it will not showing those questions in set field values step configuration.