How to send an email reminder based on a date specified in the field

[Pavan Kumar BV]

Hi Team,

I have an requirement to send an email notification to a set of Id's based on that date that i select in "Remind me on" field.

Any idea how i can achieve this one? I have heard that i need to create an event and create a notification alert. I'm very new to servicenow and this requirement. Trying to learn this by practice. Can you please help with any links/concepts that i can refer to get this achieved. If you know the solution can you please post it so that i can refer.

[Namrata Khabale]

Hey Pavan,

I have gone through the your screenshots above,

If you are trying to use Flow designer then make sure You have clicked on Activate UI action to make flow Active then and then only it will trigger live.

Screenshot:

Mark Correct and Helpful if it helps!!!

Best Regards,

Namrata.

[Pavan Kumar BV]

Hi Namrata,

The flow is activated yesterday only. but, no luck. Can you figure out any mistake in my flow by any chance?

[Ashutosh Munot1]

HI,

I dont see any Target Record and table in send email Action. It is not filled in.

Thanks,
Ashutosh

[Pavan Kumar BV]

Hi Ashutosh,

I have given the server name field in the target record. But my table option is freezed. After providing this when i try to execute the flow, i get the below errors.

[Ashutosh Munot1]

Hi,

It should auto populate the Table once the Record is populated. I see you are not properly mapping the  Target record.

Thanks,
Ashutosh