How to add a button in catalogue form servicenow
How to add a button ( variable) in catalogue form servicenow.
Forum Posts
Generate a pdf name using UI action from catalog variables
Hi All I have created a Button called print on the request item table so when a user clicks on it this will generate a pdf as sc_req_item(1) but now I want to replace the name with the Name of the variable from the catalog item using below script.Sc...
Resolved! How to send a notification to the user mentioned as @user_name in Work Notes/Additional Comments?
Hi All,I have a requirement wherein I have to send an email notification to the user who is mentioned in the work notes or additional comments of a task record. For instance, if I add following work notes on an Incident record, an email notification ...
How to change no data available text in Now mobile
Hey friends please help me , How can I update if there is no data is available in section of now mobileHow can I Change the Text value & from where@Community Alums / @Ankur Bawiskar / anyone please help me
When I raise a Normal change request from a catalog item, it is created with a status of Scheduled.
When I raise a Normal change request from a catalog item, for some reason it is created with a status of Scheduled.I want to approve it, but the status is skipped...What could be the cause? What settings should I check?
The Change Request status automatically changes from New to Assess.
The Change Request status automatically changes from New to Assess even though I haven't pressed the Assess button.I think that in some setting, when the status becomes New, it automatically changes to Assess.Are there any other possible solutions, s...
Resolved! Approval email
Hi All, I had a task in my que where user needs an approval email for the catalog items which I haven't got any ideas how to proceed further Can anyone suggest please. Thanks
How to Send Calendar Invites from ServiceNow for Catalog Items
Hi All, we have a catalog item which has start date time and end date time, based on this variable how can we send calendar invite? Thanks!
Email Client Font Style change by default
Hi, I have looked into quite a lot of community question for this but couldn't get an answer to this.Can we, Can we default the email client to a specific font style or size or both if possible. Cause as of now OOB i can see that it is coming up as...
Resolved! How to auto populate Order guide name on Request form
Hi, I have a requirement to identify whether it is an order guide or not from the request record. I have a field Order guide and Order guide.name in form layout. But it is not populating the order guide name. How can I achieve this one?
Change risk assessments Utah
Does anyone have admin experience with setting up risk assessments for changes in the Utah instance that could do a short demo for me?
Help creating relationship between catalog item reference variable and ServiceNow Catalog items
Hello, I have a catalog item that's used to take requests for modifications to other catalog items it's called the ServiceNow Enhancement request. In this ServiceNow Enhancement request there is a reference variable that is used to select which catal...
I need to get the choices selected in list collector ans store it in other variable in email script
In one catalog item I have list collector variable which is referencing to group table.In list collector we can select more than 1 group.In email script I need to send the no of tasks active to the particular groups which we selected in list collect...
Resolved! need to restrict the location data on catalog form based on user location.
Hi Team,i have a requirement on the catalog form i have two variables on the catalog form1)requested_for(reference to user table)2)location(reference to location table) When ever requested for user is indian location referece variable need to displa...
Resolved! LDAP date field issue
Hi Team, I am trying to update employee end in user table from AD (accountExpires) . AD date value coming like "132590304000000000" this format So, I have converted this to date format using below script . Issue is updating one day ahead for few us...
