How to send emails to external users, who are not part of servicenow

[User_267]

How to send emails to external users, who are not part of servicenow(using outbound )

[Aman Kumar S]

Hi @User_267 

You can pass on the email id of the external user to send to external users

[Teju Dhoran]

Hi
You can pass email id .

Please check below link:

https://www.servicenow.com/community/developer-forum/email-notification-for-external-user/m-p/168992...

[Community Alums]

Hello @User_267,
You can do this by just going to notification >> go to who will receive >> Add the email address of the person you wish should receive the notification
Below is the screenshot for the same

Please mark my answer as helpful / correct if I have answered your query.


Thanks,
Priyanka