How to Send Reminder Notification for survey

Shawn33
Tera Expert

               I have added the reminder notification field on form,
               

              How to 

  • Add a field reminder notification checkbox on survey definitions. This should send the reminder email notification for the survey instances, during half of the assessment period duration
  • Automatic trigger to half assessment duration by calculating start date  & due date. 
2 REPLIES 2

Vamsi Sreenivas
Tera Guru

Hi Shawn,

If you are looking to create new event and notification, try this one:

https://community.servicenow.com/community?id=community_question&sys_id=2a40158fdbbc17803882fb651f96...

 

Mark my answer as HELPFUL / CORRECT if this help resolve your issue.

Regards,

Vamsi S

Yousaf
Giga Sage

Hi Shawn,

Please refer I hope these links help. Make use of the relative condition from the day first email triggered.


How to send the reminder notification survey to the users who have not taken the survey.

How to set reminder email post 3 days of survey email triggered?

Send survey reminder if a survey notification went 30 days ago and user has open surveys

 

Mark Correct or Helpful if it helps.


***Mark Correct or Helpful if it helps.***