How to set a field value on Incident Form with an 'New' UI action which is a related list button

[ppp4]

Hello Team,

I have related list on cmdb CI Form , which shows the list of Incidents of that respective CI. This related list have a 'New' UI action on it (runs on server side only) , which redirects to a new Incident creation form .When we click on that UI action , CI will be automatically set on incident. Along with the CI , i want to auto populate the Assignment Group. Please help.

[Pavankumar_1 · Accepted solution]

Hi @ppp4 ,

That  relation was build because on incident we have the cmdb_ci reference field. You can't modify or find it.

If you need to set assignment group go with custom relationship you can set the values on it.

Refer below relationship

(function refineQuery(current, parent) {
    current.addQuery('cmdb_ci', parent.sys_id); //it will set the Configuration item
    current.addQuery('assignment_group', '0a52d3dcd7011200f2d224837e6103f2'); //set the assignment group
	//current.addQuery('description', parent.asset_tag);//set asset tag
})(current, parent);