Hello,
Please write onchange client script and make sure it runs on 'on load' as well, below is the sample code please tweak it accordingly, You have to call script include then set the values.
OnChange client script contains below-mentioned code:
function onChange(control, oldValue, newValue, isLoading, isTemplate) {
if (isLoading || newValue === '') {
return;
}
var userSelected = g_form.getValue('u_user');
var userDetails = new GlideAjax('UserDetailsUtil'); //script include UserDetailsUtil
userDetails.addParam('sysparm_name', 'getUserDetails'); //calling function getUserDetails
userDetails.addParam('sysparm_userSelect', userSelected); //passing the user detail as a parameter
userDetails.getXML(myid);
function myid(response) {
var answer = response.responseXML.documentElement.getAttribute("answer");
if(answer == 'global')
{
g_form.setValue('subcategory' , add value here);
}
else
{
g_form.setValue('subcategory' , add value here);
}
});
}
UserDetailsUtil is the name of Script Include and since it is being called from a client script, it should be client callable. Below code is part of script include:
var UserDetailsUtil = Class.create();
UserDetailsUtil.prototype = Object.extendsObject(AbstractAjaxProcessor, {
getUserDetails: function(){ //definition for getUserDetails function, called from client script
var userObj = {}; //declaring user object
var gr = GlideRecord('sys_user'); //gliding through the user object
if(gr.get(this.getParameter('sysparm_userSelect'))){ //fetching user data from the parameter passed from client script
var ee = gr.location;
}
return ee; //returning the user defined object with details
},
type: 'UserDetailsUtil'
});
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Please hit like and mark my response as correct if that helps
Regards,
Musab
