how to set field value as Yes on basis of assessment table.

[keval3]

Hi All,

I have below requirement...

There is one table called Assessment instance in that table when state is completed. at that time there is  one  custom table called F&F in that table there is one field called interviews conducted in witch 2 choices are available Yes/No  it should automatically set as yes.

in short when Assessment instance's state is completed at that time FNF tables field ( Interview conducted) should set as yes.

please let me know the solution.

Thanks & Regards

KP   

[Tony Chatfield1]

Hi, unfortunately your post does not contain any clear detail that would allow the community to provide a specific solution, but assuming there is a relationship\reference between Assessment instance and F&F table

then all you should need is an after update BR on Assessment instance, when a record state is set to the required value, utilize GlideRecord to lookup the F&F record using the relationship\reference and update the record as required.

[Deepak Shaerma]

Hi @keval3 

As i understand your requirement, you can create a Business Rule on the “Assessment Instance” table that triggers when the state changes to “Completed”. This Business Rule will then update the associated record(s) in your custom “F&F” table to set the “Interviews Conducted” field to “Yes”. 

Create a Business Rule

1. Navigate to System Definition > Business Rules in your ServiceNow instance.
2. Click on the New button to create a new Business Rule.
3. Fill out the form:
- Name: Enter a descriptive name.
- Table: Select the “Assessment Instance” table from the dropdown list.
- When to run:
- Check the After checkbox, as you want this to run after the record has been updated.
- Choose Update to have the script run when an assessment instance is updated.
- Under Conditions, specify the script to run only when the record’s state changes to “Completed”.

// Ensure the script runs only if the state is set to ‘Completed’
// Use the appropriate value or field that represents “Completed” status //
    if (current.state == 'completed' ) {
    
        // Fetch the related F&F record. Assuming ‘assessment_instance’ is the reference field in F&F pointing back to Assessment Instance
        var ffGR = new GlideRecord('custom_ff_table'); // Replace ‘custom_ff_table’ with the actual table name of F&F
        ffGR.addQuery('assessment_instance', current.sys_id); // Adjust ‘assessment_instance’ to the correct field name if needed
        ffGR.query();
        
        while (ffGR.next()) {
            // Assuming ‘interviews_conducted’ is the field you want to set to ‘Yes’
            ffGR.interviews_conducted = 'yes'; // Adjust ‘yes’ if the choice value for “Yes” is different in your setup
            ffGR.update();
        }
    }

Note: Please Mark this Helpful and Accepted Solution. If this Helps you to understand. This will help us a lot.
Thanks & Regards 
Deepak Sharma