How to set notification subject through email script

[prasad8]

I have to set approval rejected user to populate in email notification. Notification i have written on Change_request table.

Here my script:

appr = new GlideRecord('sysapproval_approver');
appr.addQuery('state', 'rejected');
appr.addQuery('sysapproval', current.getUniqueValue());
appr.query();
if (appr.next()) {
template.print(appr.getDisplayValue('approver'));
email.setSubject(approver);
}

It displaying user name in email body, but in subject line it is not working. Can any one help me on this.

[prasad8]

Hi @Sagar Pagar ,

I have added this script and it is working, but in the email subject line i need "${number} Rejected by ${mail_script:change_rejecter}". Number is not displaying.

here my script:

var approverName = '';

appr = new GlideRecord('sysapproval_approver');
appr.addQuery('state', 'rejected');
appr.addQuery('document_id', current.getUniqueValue());
appr.query();
if (appr.next()) {
template.print(appr.getDisplayValue('approver'));
approverName = appr.getDisplayValue('approver');
email.setSubject(sysapproval.number +"Rejected by " + approverName);

}

[Sagar Pagar]

for number try this - ${document_id.number}

Rejected by ${approver.name}

Thanks,
Sagar Pagar

[prasad8]

Hi @Ankur Bawiskar, 

Could you please help me on this. I am facing issue with populating change number in the subject line.

Here is my mail script:

var approverName = '';

appr = new GlideRecord('sysapproval_approver');
appr.addQuery('state', 'rejected');
appr.addQuery('document_id', current.getUniqueValue());
appr.query();
if (appr.next()) {
template.print(appr.getDisplayValue('approver'));
approverName = appr.getDisplayValue('approver');
email.setSubject(sysapproval.number +"Rejected by " + approverName);

}

 Help me on this issue

Thanks,

Prasad

[Jaspal Singh · Accepted solution]

Replace 

email.setSubject(sysapproval.number +"Rejected by " + approverName);

with

email.setSubject(appr.sysapproval.number +"Rejected by " + approverName);