How to set "From" email address in Flow designer which is used as Inbound email action ?

[AbdurRahmanSnow]

Good afternoon.!
I have created an Inbound email action and have set the email.from in it, but how can we achieve this using Flow designer used as an Inbound email action?
Please help.

Flow designer:

@Ankur Bawiskar @Dr Atul G- LNG @Viraj Hudlikar 

[Ankur Bawiskar]

@AbdurRahmanSnow 

did you try to use Recipients field and use contains?

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[AbdurRahmanSnow]

Hi @Ankur Bawiskar 
Thanks a lot for your valuable reply
But Recipients means "Receiver", listed in the "To," "Cc," or "Bcc" fields.  Rather, I want to set the email that hits the ServiceNow instance as "From".
Please check.

[Ankur Bawiskar · Accepted solution]

@AbdurRahmanSnow 

you can't check that in condition

You need to use IF flow logic and check the FROM address using the Data Pill

Trigger -> From address and then use = or Contains

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[AbdurRahmanSnow]

Hi @Ankur Bawiskar 
This is what I wanted. Amazing.!!! So, we need to use it in the if logic. Got it....!

Thank you so much.