How to set the approval based on choice selection from catalog variable in flow designer?
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02-04-2025 03:22 AM
Hi All,
Actually i am facing an issue, i have one "Look up select box" variable(Which software) , so when user submitted request with one of choice value (Lightroom, Canva, ShutterStock), then we need to send an approval to Manager .
So here i have created flow a, using "Get Catalog Variables" i get the variables , but in if condition i am trying to get choices but it shows empty
Please help me to achieve this
Thanks
Deepika
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02-04-2025 03:38 AM
Hi @Deepika61,
Make sure you have choice values created on attribute.
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02-04-2025 03:44 AM - edited 02-04-2025 03:44 AM
Hi @Deepika61,
To access the "Choices" variable, please ensure you have selected all the required variables from the available options in the bucket.
Once you've selected the variables, try accessing them within the loop. Then, based on your conditions, determine where the approval needs to be sent according to the chosen options.
If your issue is resolved, please mark my solution as helpful.
Thanks and regards,
Badrinarayan
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02-04-2025 03:48 AM
that lookup select box is referring to which table?
share the variable configuration screenshot.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-04-2025 03:53 AM