How to set the approval based on choice selection from catalog variable in flow designer?

Deepika61
Tera Contributor

Hi All,

Actually i am facing an issue, i have one "Look up select box" variable(Which software) , so when user submitted request  with one of choice value (Lightroom, Canva, ShutterStock), then we need to send an approval to Manager .

 

So here i have created flow a, using "Get Catalog Variables" i get the variables , but in if condition i am trying to get choices but it shows empty

Deepika61_0-1738668110175.png

Please help me to achieve this 

Thanks

Deepika

20 REPLIES 20

Runjay Patel
Giga Sage

Hi @Deepika61,

 

Make sure you have choice values created on attribute.

RunjayPatel_0-1738669048685.png

 

RunjayPatel_1-1738669094455.png

 

 

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Badrinarayan
Tera Guru

Hi @Deepika61,

To access the "Choices" variable, please ensure you have selected all the required variables from the available options in the bucket.

Screenshot 2025-02-04 at 5.07.32 PM.png

Once you've selected the variables, try accessing them within the loop. Then, based on your conditions, determine where the approval needs to be sent according to the chosen options.

Screenshot 2025-02-04 at 5.07.45 PM.png

 

Screenshot 2025-02-04 at 5.07.40 PM.png

If your issue is resolved, please mark my solution as helpful.

Thanks and regards,
Badrinarayan

Ankur Bawiskar
Tera Patron
Tera Patron

@Deepika61 

that lookup select box is referring to which table?

share the variable configuration screenshot.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar 

Actually it is "Look Up Select Box" field , 

Deepika61_0-1738669991158.png

 

Deepika61_1-1738669991147.png