How to set the approval based on choice selection from catalog variable in flow designer?

Deepika61
Tera Contributor

Hi All,

Actually i am facing an issue, i have one "Look up select box" variable(Which software) , so when user submitted request  with one of choice value (Lightroom, Canva, ShutterStock), then we need to send an approval to Manager .

 

So here i have created flow a, using "Get Catalog Variables" i get the variables , but in if condition i am trying to get choices but it shows empty

Deepika61_0-1738668110175.png

Please help me to achieve this 

Thanks

Deepika

20 REPLIES 20

@Deepika61 

In the lookup select box configuration, give some field name in Lookup label field and then see

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar 

If i give any name in that field, on the Catalog form page , it shows all, choices as 'null"

Deepika61
Tera Contributor

@Badrinarayan @Runjay Patel 

Thanks for the response, i did the same but it showing empty, Actually it is "Look Up Select Box" field , 

Deepika61_0-1738669836181.pngDeepika61_1-1738669868831.png

 

Hi @Deepika61 ,

 

Hope your lookup table have at least one record.

@Deepika61 

that table seems to be a custom table

Does that table have a field marked as Display=true on it?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader