How to set the approval based on choice selection from catalog variable in flow designer?

Deepika61
Tera Contributor

Hi All,

Actually i am facing an issue, i have one "Look up select box" variable(Which software) , so when user submitted request  with one of choice value (Lightroom, Canva, ShutterStock), then we need to send an approval to Manager .

 

So here i have created flow a, using "Get Catalog Variables" i get the variables , but in if condition i am trying to get choices but it shows empty

Deepika61_0-1738668110175.png

Please help me to achieve this 

Thanks

Deepika

20 REPLIES 20

@Runjay Patel 

Can you please explain clearly, what we need to definfe flow variables?

 

Thanks

Define sysid of all three value which you are referring: Lightroom, Canva, ShutterStock

@Runjay Patel 

But here i am unable to select anything

Deepika61_0-1738672314841.png

 

@Deepika61 

you didn't create the flow variable correctly.

steps below

1) click on 3 dots and click Flow variables

AnkurBawiskar_0-1738673903452.png

2) then create new one using + icon

 

AnkurBawiskar_1-1738673921096.png

 

Did you get a chance to check the workaround I shared?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Deepika61 

any update to this?

Did my earlier workaround work for you?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader