How to set the approval based on choice selection from catalog variable in flow designer?
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02-04-2025 03:22 AM
Hi All,
Actually i am facing an issue, i have one "Look up select box" variable(Which software) , so when user submitted request with one of choice value (Lightroom, Canva, ShutterStock), then we need to send an approval to Manager .
So here i have created flow a, using "Get Catalog Variables" i get the variables , but in if condition i am trying to get choices but it shows empty
Please help me to achieve this
Thanks
Deepika
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02-04-2025 04:28 AM
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02-04-2025 04:30 AM
Define sysid of all three value which you are referring: Lightroom, Canva, ShutterStock
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02-04-2025 04:31 AM
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02-04-2025 04:59 AM
you didn't create the flow variable correctly.
steps below
1) click on 3 dots and click Flow variables
2) then create new one using + icon
Did you get a chance to check the workaround I shared?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-04-2025 07:01 AM
any update to this?
Did my earlier workaround work for you?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader