How to Set the reference field dropdown with "blank" as the default value using business rule?
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01-28-2020 01:47 AM
How to Set the reference field dropdown with "blank" as the default value using business rule?
So, I have a field "type" in "managed documents" module, where in i had made the type filed mandate but i also want to make the type field's default value as "blank" when creating a new record but if we click on the dropdown it displays dropdown of other choices.(Also have removed none from dropdown).I have tried with onload client script but as its not a best practice, wanted to try with business rule.Any suggestions would be appreciated.
Thank you.

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01-28-2020 01:54 AM
Do you mean. literally the word "blank"?
Why not just use None?
ServiceNow Nerd
ServiceNow Developer MVP 2020-2022
ServiceNow Community MVP 2019-2022
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01-28-2020 02:17 AM
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01-28-2020 02:38 AM
Hi,
reference field would always shows value for the column which is display=true;
reference field will either hold a value or be empty; but since it is mandatory you would require to have a value
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Thanks
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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01-28-2020 02:12 AM
Hey Divi,
It's very simple. Just right click on the field you want to make blank as default and go to Configure Dictionary.
Now under Configure Dictionary go to Choice List Specification and select Choice as (Drop down without none)
Now create a choice in Choices section as only Table name selected. Label and Value should be blank.
Now save this and open your form. By default the value of that field will be blank.
If i was able to help you out then please mark my comment Helpful and Correct.
Thanks and Regards:
Utpal Dutta
DxSherpa Pvt. Ltd.