How to Set the reference field dropdown with "blank" as the default value using business rule?

Divi
Mega Guru

How to Set the reference field dropdown  with "blank" as the default value using business rule?

So, I have a field "type" in "managed documents" module, where in i had made the type filed mandate but i also want to make the type field's default value as "blank" when creating a new record but if we click on the dropdown it  displays dropdown of other choices.(Also have removed none from dropdown).I have tried with onload client script but as its not a best practice, wanted to try with business rule.Any suggestions would be appreciated.

Thank you.

8 REPLIES 8

Hi Utpal,

 

I have tried that also but its displaying the sys_id of the choice.

Not sure how you do this since the Label and Value fields are mandatory

Ganesh Pardhe
Kilo Guru

Hello  Divi,

as per your requirement PFB,

 

https://docs.servicenow.com/bundle/geneva-servicenow-platform/page/administer/field_administration/t...

 

Hope this will help you.

 

Thanks and regards,

Ganesh

DXSHERPA

Hi Ganesh,

Actually that's not what i was looking for,please refer the below image to understand my requirement.

find_real_file.png

 

Thanks.