How to set value of glide date time field to another glide date time field

[Rose17]

Hi All,

The requirement is when the state of incident(major) is resolved, the field- 'resolved' populates the time when the state is changed to resolved.

so when the state changes to resolved, i want to populate the value of field 'resolved' in the field- 'to'(type- glide date time) of announcement table.

Could someone help me to achieve this?

Thanks in advance.

[Anurag Tripathi]

Hi,

Here is a no code BR that will work

I don't have the 'TO' field as you mentioned so I used any date time field(created), you can use TO in place of that.

-Anurag

[Rose17]

I have 2 different tables. First field- resolved is on incident table and second field- to is on announcement table and I cant see announcement fields in show related fields in set field values because announcement and incident table has no mapping.

I have written a BR on incident table. I glided the announcement table. I tried setting the value but not working. So not sure what to do further. could you help me to do that?

[Anurag Tripathi]

is the announcement getting created automatically when incident is resolved? If yes, then how and fro where?

[Rose17]

I am creating annnouncement when incident is proposed to major incident and i am showing the major incidents in announcement widget in portal.

So the OOTB funcationality of announcement is when we add a value in field- to, the incident which is showing in portal will be removed.

So my requirement is when incident is resolved, i want to copy the resolved field value and set it to field-to so then incident will be automatically removed from portal.