How to share the Rest endpoint to third party application

Vamshi_ch123
Tera Contributor

Hi How to share the end point to third party application to create a ticket in our instance as of now I have share using oob rest API explorer  and header as POST

https://xxxxxxxxxx.com/api/now/table/sn_customerservice_case 

is this fine or any standard way to share it? please help.

2 REPLIES 2

Marcin Zmuda
Tera Contributor

Hi,

I think that a good option is to use Scripted REST API like this: https://<instance_name>.service-now.com/nav_to.do?uri=sys_ws_definition.do?sys_id=771aaa2f5342030097...

There is many ready to use APIs in OOTB configuration. You can create your own endpoints and add logic.

ersureshbe
Giga Sage
Giga Sage

Hi, ServiceNow is having a traditional approach to creating the import set table and defining the field that requires, and mapping it to the target table.

To generate the End point you should use REST API explorer and get the end point for 3rd party use.

Regards,
Suresh.