How to show a variable from change request record producer on form

[JC S_]

Is there any way to show the variables from change_request record producer on the change request form?

What we need is to be able to show the values entered by the user from the change_request record producer variables on the change request form.

[rammohanraomadd]

Hi JC,

In the change form, navigate to Configure --> Form layout and add "change variable editor" to the change form which will display the values entered in the record producer.

[JC S_]

Is there any way to select which variables are shown only?

[rammohanraomadd]

Hi JC,

In that case after adding the "Change Variable Editor" to form then you need to create a client script in order to hide them.

Regards,

Ram M

[JC S_]

Can this variable editor be displayed on Service Portal as well? Tried adding it on Service Portal view but it doesn't show up on Service Portal itself.