How to show/enable 3 form sections

[Vaishnavi35]

Hi,

There are 3 form sections on the problem form, which are not there on the existing problem form.

I want to add them back. How can I achieve this?

Thanks,

Vaishnavi

[Sid_Takali · Accepted solution]

Hi @Vaishnavi35 This might help you https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0687755 

[Vaishnavi35]

This is not working. Have done all the steps!

[Sid_Takali]

Hi @Vaishnavi35 You have deleted the form sections on problem from and you want revert it back. Is it correct? 

[Vaishnavi35]

I am not sure if they were deleted/disabled from the Problem form. But right now I do not see any form section on the problem form.

I want the 4 form sections same as OOB.

How can I do this?

Thanks,

Vaishnavi