Hello , I have a requirement to show the live system details like system IPV4 Address, Host Name, Battery wear Level, Latency_max, Latency_min, Latency_Avg, Sht_version,IPV4 Gateway etc.. of an incident impacted user.
suppose when a user created an incident ,and when an ITIL user checking the incident status or agent working on that incident ,he/she should see the incident impacted user system details. And those system details I am calling from postman to the rest message in ServiceNow instance through out bound rest message.
so where should I exactly display those details in the ITSM workspace Next UI or in normal ITSM Workspace and which are all components/widgets feasible for my requirement? What should be the approach/process for this requirement?
