How to skip RITM approval if Manager is the Requested By

Joe Weisiger · ‎02-19-2021

Hello,

I have a catalog item where I have created a reference variable called "Requested by". If this field is the same user that the approval is going to I want the approval skipped.

How do I accomplish this?

Thank you in advance!

Joe

Ankur Bawiskar · ‎02-19-2021

@Joe Weisiger

You can use If activity with script just before your actual approval and return yes or no

if activity script

answer = ifScript();

function ifScript(){

// your logic to determine the approver here

var approver = 'your value';

if(current.request.requested_for == approver)

return 'no'; // output of this goes to next activity by skipping approval

else

return 'yes'; // output of this goes to approval activity

}

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

ccajohnson · ‎02-19-2021

What I like to do when I have complex logic for approvals is to remove the approval logic to a script include so I can call it and perform all of my checks before generating the approval. Let me know if this sounds like something you want to try and I will look up my previous solution.

Joe Weisiger · ‎02-19-2021

Thanks for the reply!

I was hoping to keep it simple and be able to do it in the 'When To Run' condition on the approval activity.

- Approver - Is Not - current.variables.requested_by

I just don't see a way to select "Approver". Do you know if this is possible?

ccajohnson · ‎02-19-2021

It all depends upon who is approving it. The only reason why I choose to do it outside of the workflow is so it can be used in multiple workflows.

Pranesh072 · ‎02-19-2021

Can you share the approval activity?