How to skip RITM approval if Manager is the Requested By

[Joe Weisiger]

Hello,

I have a catalog item where I have created a reference variable called "Requested by".  If this field is the same user that the approval is going to I want the approval skipped.  

How do I accomplish this?

Thank you in advance!

Joe

[Joe Weisiger]

Thanks Ankur,

We have a variable on the item called requested_by.

The approver(s) will come from a field called u_customer_approvers on the customer account form.

I tried the below and it did not work.  It didnt throw an error, but it requests an approval even when 'requested_by' is the same person in the 'customer approvers' field.

answer = ifScript();

function ifScript(){

// your logic to determine the approver here

var approver = customer_account.u_customer.approvers;

if(current.variables.requested_by == approver)

return 'no'; // output of this goes to next activity by skipping approval

else

return 'yes'; // output of this goes to approval activity

}

[Ankur Bawiskar]

@Joe Weisiger 

try to update as this

answer = ifScript();

function ifScript(){

// your logic to determine the approver here

var approver = customer_account.u_customer.approvers;

if(current.variables.requested_by == approver)

return 'no'; // output of this goes to next activity by skipping approval

else

return 'yes'; // output of this goes to approval activity

}

Regards
Ankur

[abhijitkhewale]

Logic provided by @Ankur Bawiskar is correct, I have below suggestions for you

1) Check value current.variables.requested_by it will be sys_id if reference field, check value of approver is it sys_id?

2) Requsted By is available on Request form directly hence it is referred as 

current.request.requested_for

but you are referring to variables -current.variables.requested_by which would have catalog item values

Please cross check it