How to stop child table business rule running before the parent table business rule

praveen43
Tera Expert

I have a OOTB BR on Task table  - 'metrics events' which runs after every insert, update and delete of the record. Now we have custom BR on incident table which runs after the state is changes to Resolved or closed.

 

Now here, whenever incident is resolved 'metrics events' business rule runs first then the custom Business rule.

 

Need suggestions on how execute the custom business rule after the OOTB Business rule.

2 REPLIES 2

luffy3478
Tera Guru

Last resort is to create your custom BR on task table and add the condition Task type = incident

Thanks for the response. I loved the idea of implementing the suggested way.

Here, there is a catch that in OOTB BR, events are fired and the event is taking little bit time to process.

So I am thinking to use Flow for this and using timer activity in it.