Flow Designer "Ask for Approval" Error

Julian Piovesa1 · ‎04-03-2024

Hi!
I'm having this error on the Ask for Approval action in Flow Designer:
"Saving plan with context id: de8ca51ae4554650b7cd67cb38c46184 failed with error: com.snc.process_flow.exception.ProcessAutomationException: error updating the flow context".

I don't know what caused this error, anyone could help me, please?

Thank you!

Dr Atul G- LNG · ‎04-03-2024

Hi @Julian Piovesa1

Seems something wrong with this group. Please check the group has all role to approve.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Julian Piovesa1 · ‎04-05-2024

I'm putting myself as the approver and I still have the same issue, and I have admin role on the instance