Flow Designer "Ask for Approval" Error

Julian Piovesa1
Tera Contributor

‎04-03-2024 09:05 AM

Hi! 
I'm having this error on the Ask for Approval action in Flow Designer:
"Saving plan with context id: de8ca51ae4554650b7cd67cb38c46184 failed with error: com.snc.process_flow.exception.ProcessAutomationException: error updating the flow context".

I don't know what caused this error, anyone could help me, please?

Thank you!

Labels:
0 Helpfuls
  • 365 Views
2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

‎04-03-2024 09:11 AM

Hi @Julian Piovesa1 

 

Seems something wrong with this group. Please check the group has all role  to approve. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls

Julian Piovesa1
Tera Contributor
In response to Dr Atul G- LNG

‎04-05-2024 12:27 PM - edited ‎04-05-2024 12:27 PM

I'm putting myself as the approver and I still have the same issue, and I have admin role on the instance

0 Helpfuls