How to tell if Event Manager is installed on an instance.

joeweisiger
Giga Expert

How do I tell if Event Management is installed on an instance that I do not have admin access?  I'm unable to see plugins and wondering another way to tell.

1 ACCEPTED SOLUTION

Tony Chatfield1
Kilo Patron

Hi, depending on your user roles you may be able to navigate directly to the event task table ie
/em_event_list.do
View events (servicenow.com)

Otherwise, the simplest solution would be to ask your platform administrator(s) to confirm.

 

Edit: if you navigate to the table and get a Security constraints warning then the table exists, but you can't see the content. If you get a not found error, then it would be pretty safe to assume event management is not deployed to the instance.

View solution in original post

1 REPLY 1

Tony Chatfield1
Kilo Patron

Hi, depending on your user roles you may be able to navigate directly to the event task table ie
/em_event_list.do
View events (servicenow.com)

Otherwise, the simplest solution would be to ask your platform administrator(s) to confirm.

 

Edit: if you navigate to the table and get a Security constraints warning then the table exists, but you can't see the content. If you get a not found error, then it would be pretty safe to assume event management is not deployed to the instance.