Want to hide one option and only specific users can see it.

[zaxjun]

Hello Everyone,

Good day!

I would like to ask for your help on how to hide/show one of the option in status for specific users.

I'd like to hide the status "Pending Root Cause Analysis" from any users and can only be seen by incident managers.

This form is for the incident ticket.

Thank you in advance!

[SANDEEP28 · Accepted solution]

@zaxjun Create onLoad client script on incident table as below

In below script you need to replace choice value of "Pending Root Cause Analysis" status option in second parameter of removeOption() method

function onLoad() {

    if (!g_user.hasRole('incident_manager')) {
        g_form.removeOption('state', '9');
    }
}

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[zaxjun]

Thank you Sandeep.

[SANDEEP28]

@zaxjun If I could help you with your Query then, please hit the Thumb Icon and mark as Correct !!