How to test catalog in service portal and catalog task state should be closed using ATF
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‎05-06-2022 02:34 AM
Hi,
I have created catalog item and also workflow is attached to create catalog task but after that i want to closed catlaog task state to closed complete and also validate RITM is also complete or not.
Below are the steps which i created. I do now it will not produce me to expected result please help me for getting result.
Thanks,
Raghav
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‎05-06-2022 02:37 AM
Hi,
you need to get the catalog task first for the REQ and then close it
Till where it is working fine?
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎05-06-2022 02:46 AM
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‎05-06-2022 04:19 AM
Hi,
in step 5 you should check and find REQ
REQ [IS] Output from Step 4
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎05-06-2022 04:42 AM
ok fine i will change step 5 and rest all the steps are right or also they need any changes