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Resolved! Broken Images in Email Notification

Hello All, The image added to notification body does not display when a notification is received by users. How do i troubleshoot or fix the issue.   Thank you.

Bruce11 by Giga Expert
  • 6591 Views
  • 7 replies
  • 4 helpfuls

Resolved! Using tab in 2 column variable layout on order guide

Hi guys,We have encountered a little issue and are looking for a possible way around it.I have created an order guide and added a variable set I have created.The variable set contains 2 columns with the users personal data.If I tab on the keyboard it...

germc by Giga Expert
  • 3139 Views
  • 4 replies
  • 2 helpfuls

Resolved! Docusign integration

How to implement docusign integration with servicenow please help.

Mahesh6 by Kilo Contributor
  • 1807 Views
  • 3 replies
  • 2 helpfuls

Generic Request form

We have a very immature ServiceCatalog, but we wish to let the ServiceDesk transition INC records into Requests that may take longer to fulfill or resolve - Is there any risk to developing a generic request form that the INC data would waterfall to a...

nlaskey by Kilo Contributor
  • 4336 Views
  • 4 replies
  • 4 helpfuls

Resolved! Creating known error from a problem

How does one create a known error article from a problem?It says in the design guide "Click the Create known error article related link to create a known error article from a problem".However there is no related link for creating a known error in my ...

Zalina1 by Tera Contributor
  • 6332 Views
  • 3 replies
  • 3 helpfuls

Add "forgot Password" to login Page

Hello All, We are missing the "Forgot Password or Reset Password" link from the login page. Where can i look to re-add it? Thank you.

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Bruce11 by Giga Expert
  • 1484 Views
  • 3 replies
  • 0 helpfuls

Cancelling Change request in Bulk

Dear All, We need to cancel some old CR's in bulk. And we can not update the same from list view as security does not allow us to do so.  Could you please let us know if there is any alternative?   Thanks, Shashank

Shashank24 by Kilo Explorer
  • 1606 Views
  • 1 replies
  • 1 helpfuls

How to Validate IPv4 and IPv6 Prefix ?

Hi, How to Validate string IPv4 and IPv6 Prefix value On OnChange Client script. An IPv4 address prefix. The prefix length is given by the number following the slash character and must be less than or equal to 32 ex:209.159.168.0/24,  209.159.168.7/3...

Resolved! Master Change / Parent - Child Change

Hi, I did some research, but maybe I didn't know the right terms. I would like to implement a Master Change or Parent Child Change Relation. So I have one Parent Change (e.g. DC Move), which consists of serveral child changes. What is the best way to...

Frank Eck3 by Kilo Guru
  • 6487 Views
  • 5 replies
  • 7 helpfuls