Hello! I am currently working on building out a few service catalogs in our enterprise. Theres one catalog in particular that is being built out to be an IT internal catalog only, thus it needs to be hidden from everyone that isn't in IT. I see th...
Hi, I have a field on the change form onload of the change form I can see the value that is visible on the form but soon as the form loads and settles down field value is empty. I have no onload script written on the particular field to clear the ...
Catalog variable "username" should allow alphabets, numbers and special characters only _ - @
My organization (a university), has previously tried to enforce using a single location table, under the presumption that simpler/a single source of truth is better. This has resulted in our location table essentially being a record of room numbers, ...
I have a article A in my knowledge base. User with a group X. shouldnt have access to the KB article A. I have written script for the same. Can some one help me whats the issue ? var gr = new GlideRecord('sys_user_grmember'); gr.addQuery('user', 'u...
Hi, I want to modify the UI page related to attachment paper clip icon specifically for sc_req_item & sc_request table and not for other tables. Is there any way I can override the changes for these 2 tables not globally. Best Regards, Ram
g_form.showFieldMsg not working in catalog ui policy
Do we have a release calendar available or how can i have release calendar developed with maintenance schedule similar to change calendar? we have a requirement to display the Releases happening every month with the maintenance schedule or holidays...
I am trying to hide the 'Authored by.." information when users are viewing knowledge articles. I have tried 3 solutions. "Plan A": I commented out the necessary code within the "kb_view" UI page. "Plan B": I set the "glide.knowman.search.show_author...
I am new to ServiceNow. I have built a dashboard. I would like to enable Auto-refresh or get the real-time data to the dashboard. I see few related discussion already on this topic. All ends up suggesting a web plug-in to achieve the auto-refresh whi...
Hi all, I have the requirement where the amount in catalogue item must be in format xx,xxxx.xx .... To route the approval base on the amount, I need to remove the comma. With the script below, it is giving me NaN error. Can anyone help on this? var A...
Getting this message on INC0080649, but there is nothing on the "Related Records" tab. Where is this message coming from and how can I eliminate it? Thank you, Donna Lively
Dear Team, how to change bootstrap css in portal home page. in my portal home page there is one header with light green color, i want to change to white. when clicked in inspect element below details i found : bg-success { background-color: #b5ebd...
Hi, I want the users with specific role to approve a request, My workflow is working fine but the Approval user script is not working, Please help me with the same. Below is my script mentioned:var answer = [];var userRole = new GlideRecord('sys_user...
Can we pass any url in GlideDialogWindow? my actual scenario: Just like when we click on any reference field lookup..a pop up appears with values referring to the table. Similarly i am trying to use a ui macro and use glidedialog inside it and pass s...
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