How to test catalog in service portal and catalog task state should be closed using ATF
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‎05-06-2022 02:34 AM
Hi,
I have created catalog item and also workflow is attached to create catalog task but after that i want to closed catlaog task state to closed complete and also validate RITM is also complete or not.
Below are the steps which i created. I do now it will not produce me to expected result please help me for getting result.
Thanks,
Raghav
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‎05-09-2022 07:32 AM
Step 7 should be Request = Step 5 Output
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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‎05-06-2022 02:46 AM
Hi,
There are some oob atf tests which you also use for reference,
1. Submit Create Incident Record Producer (SP)
2. Search and Open Catalog Item (SP)
Thanks
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‎05-06-2022 02:50 AM
Hi Murali,
I went through oob but i didn't get much help. Could you please suggest me with steps?
Thanks,
Raghav

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‎05-06-2022 03:14 AM
When you have workflow to generate catalog task, you should not use ATF to create a new catalog task again.
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‎05-06-2022 03:19 AM
Fine.. then i will remove catalog task step but can you please add me what steps should be added or is there any need to repair .