How to test catalog in service portal and catalog task state should be closed using ATF

Raghav22
Tera Contributor

Hi,

I have created catalog item and also workflow is attached to create catalog task but after that i want to closed catlaog task state to closed complete and also validate RITM is also complete or not.

Below are the steps which i created. I do now it will not produce me to expected result please help me for getting result.

@Ankur Bawiskar appreciated if you help me.

find_real_file.png

 

Thanks,

Raghav

21 REPLIES 21

Step 7 should be Request = Step 5 Output

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Muralidharan BS
Mega Sage
Mega Sage

Hi,

There are some oob atf tests which you also use for reference,

1. Submit Create Incident Record Producer (SP)

2. Search and Open Catalog Item (SP)

Thanks

Hi Murali,

I went through oob but i didn't get much help. Could you please suggest me with steps?

Thanks,

Raghav 

SumanthDosapati
Mega Sage
Mega Sage

When you have workflow to generate catalog task, you should not use ATF to create a new catalog task again.

Fine.. then i will remove catalog task step but can you please add me what steps should be added or is there any need to repair .