How to test inbound action notification

[rez4]

I Create an inbound action to trigger an event and send a notification I used it on sn_hr_core_case and all the tables that connects them.

To test I looked into outbox found notifications with watermarks for 2 tables, emailed them to the servicenow instance and got the notifications triggered. but there is no notification for tasks in other tables how should I test the rest.

[Tony Chatfield1]

Hi, the email logs for an inbound email message are visible as a related list at the bottom of the received message (sys_email).
The log will have a list of your inbound actions and identify whether any inbound actions conditions were a match for your email.
If you do not see a log entry indicating that your message was processed by your inbound action, you will need to investigate why the triggering conditions were not met.
If you see an entry indicating that your message was processed by your inbound action, but do not see expected result in your instance, then you will need to review your inbound action and check to see why it failed\did not process the message as you expected.

Example log

[rez4 · Accepted solution]

I ended up sending an email from the record to myself that generated a watermark, then I used the watermarks to test the inbound action