how to transfer data from one instance to another instance?

[Snow Guest]

In real time scenarios  how we will transfer data from dev to text and text to Prod instances? ways? methods? 

[Aman Kumar S]

Hey,

Are you looking to send data or configuration.

For configuration we use, update sets.

For data, there are several methods:

• Export and import XML records directly from lists
• Create XML import sets and transform data as needed
• Export and import CSV files from lists

Ref link:

https://docs.servicenow.com/en-US/bundle/sandiego-platform-administration/page/administer/import-sets/concept/c_ImportingFromAnotherSNInstance.html

Feel free to mark correct, If I have answered your query correctly 🙂

[Aman Kumar S]

Few ref link:

I think it has more details for you to decide:

By @Alberto Consonni 

https://community.servicenow.com/community?id=community_question&sys_id=e2b9d82edba7e340fb4ae15b8a9619b5

[Aman Kumar S]

Feel free to mark correct, If I answered your query.

Will be helpful for future visitors looking for similar questions 🙂

[Community Alums]

Hi @Manikanta.K ,

You can export XML for all records in a table.  Navigate to the list of records you want to export.  For example, type 'kb_knowledge.LIST' in the filter navigator box to open all of the kb_knowledge records in a new tab.  Filter, if needed, to show only the articles you want to export.  Export > XML as normal.  It will export all of those records.  Go to your target instance, from any list view (doesn't have to be kb_knowledge records, but easier to verify import if you are there), select "Import XML" from the menu option.  

As far as Import Set table, you are creating the staging table, which will be a custom table.  After you create the import set, you will create the Data Source and Transform Map. The transform map is where you will map from your custom staging table (u_kb_knowledge) to the actual ServiceNow table (kb_knowledge).

the File Retrieval Methods "HTTPS" (click here for more details) is a good solution.

However, you can try to use the Export to XML feature (click here for more details) for that specific table and import the XML into the other ServiceNow instance, usually it's the best method when you have a huge amount of records.

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep