I am looking for a way to run a report that searches word/excel/etc. attachments that are added to tickets (Tasks mainly) by keyword. Also need a report that searches the Worknotes of a ticket by keyword.Is this possible?Thanks,Brian
Fields are made invisible using UI policy on form. But when try to open the popup from list view using reference icon these fields are still visible. Is it a bug?Attached screen shot. After mouse hover the popup opens and the field outage planned dur...
Hello,I'm new to Servicenow and I have been ask by the CCB to remove the "Request Approval" button from the CR Form (Top Right and bottom left) and I would like to know how to suppress it in Servicenow Express.Thank you!
Good Morning-I have a user who needs to report on how many PTasks there currently are in the system. I created a report with a count and added this to their dashboard. Everything works, except when they click in and see the list view. This give...
Hi,I have a requirement in service portal where in the normal GUI i have a client callable ui action which in turn would render the ui page and from that ui page a call is made to another ui page. The same ui action functionality should be available ...
Hi,I'm sure this will be obvious, but I need to set up my _first_ FTP data source to retrieve a file from a server and import it to ServiceNow. I've reviewed the SNOW sites and Community and am having a hard time figuring out what needs to be set up....
Hello I am new bee to scripting in SNOW. We are on Jakarta. I have following snippet from a scheduled job and need to run a ping command on a host to find out if the host responses or not. If ping fails I set host to retired. I have some vision that ...
the sys_ui_list records of same view (such as default ) of same table (such as default list views of incident) have a column called "parent" which is normally filled with data such as "change_request" or "incident" or empty .What do these mean and wh...
Hi community, I am using a Data Table from Instance Definition With to display Incidents on the Service Portal, with the following columns:But when I export the list as Excel, the following fields\ columns are missing - Product -...
I am trying to enable hyperlinks in work notes by using a business rule that recognizes a regular expression. Business rule enables the hyperlinks and that hyperlink enabled worknotes we enter are getting posted in activity log.Along with that, OOB w...
Hi ,I was unable to find any relevant information for 'g_uri','g_request' objects .Also I needed some more in depth info for 'Navigation Handler' .Please let me know if there are existing articles for the same , If somehow I might have overlooked. Pl...
I have a business rule that is working fine with the exception of the update of the value of a field on another record (not current).All the Info Message displayed are correct but the value doesn't show in the CI record. I verified that if I enter th...
I am trying to export all upstream and downstream CI's of a specific CI.E.g. I built a report around the business service: "x", the report filter condition can be: Parent is x OR Child is x, and sort on Parent and Child. The report ran on the CI Rela...
I want to search user with email Id and User ID as well in the list collector for a variable in the catalog item.Please do needfull.Thanks,Kiranmai
Hello,By mistake one of our colleagues has removed the roles for a user. The roles removed were non-admin roles hence not inherited.Is there any way by which we can know what roles were assigned to a user ?Please help !Thanks in advance.Archana
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